Refund policy

• A Trip Pass with no trips used is refunded in full on request within 14 days of buying it.
• A 3-Trip Pass with some trips used is refunded for the trips you have not used, in proportion to what you paid, on request within 14 days of buying it.
• A trip that has already been planned is not refunded: it has been used.
• A plan that fails to generate never uses a trip, so there is nothing to refund for it; the trip goes back on your account automatically.
• When a pass is refunded, its unused trips are removed from your account.

A full refund on request within 14 days of any charge — your first payment or a renewal.

You can cancel a subscription at any time from your account. Cancelling stops the next renewal; you keep your paid plan until the end of the period you have paid for. Cancelling does not by itself refund a charge — ask within 14 days if you want one.

• Email fuadhasanemon8@gmail.com from the address on your account, saying which charge you would like refunded.
• Or reply to the receipt Paddle sent you, or use the link in it.

No reason is needed. Payments are processed by Paddle, our merchant of record, who issue the refund to the card or account you paid with. It usually appears within 5–10 business days, depending on your bank.

Charges older than 14 days are not normally refunded, unless the law where you live says otherwise, or something went wrong on our side — in which case, tell us and we will put it right.

Free trips cost nothing, so there is nothing to refund. See the pricing page for what each plan includes.